Privacy Policy

At Aaron Grey Co., we value your trust and are committed to protecting your personal information.

This Privacy Policy describes how Aaron Grey Co. (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you visit our website, https://aarongreyco.com, purchase our products, contact us, or otherwise interact with our services.

By using our website, you acknowledge the practices described in this Privacy Policy.

We encourage you to review this policy to understand how your information is handled and the choices available to you.

1. INFORMATION WE COLLECT

When you visit our website or make a purchase, we may collect certain personal information to provide you with a seamless and secure shopping experience.

Personal Information

Information you voluntarily provide may include:

  • First and last name

  • Email address

  • Phone number

  • Billing and shipping addresses

  • Order history and purchase information

  • Customer account information

  • Product preferences and customization requests

  • Communications submitted through our website or customer service channels

Payment Information

Payments are processed through Shopify and other authorized payment providers.

Payment information is handled using the security practices of the applicable payment processor. Aaron Grey Co. does not need access to your full payment card number to fulfill your order.

Automatically Collected Information

When you browse our website, certain information may be collected automatically, including:

  • IP address

  • Browser type and device information

  • Pages visited and browsing activity

  • Referring websites

  • Approximate geographic location derived from technical information

  • Cookies and similar tracking technologies

This information helps us maintain our website, improve functionality, understand shopping preferences, and evaluate website performance.

2. HOW WE USE YOUR INFORMATION

We use personal information for legitimate business purposes, including:

  • Processing, confirming, and fulfilling purchases

  • Shipping products and providing delivery updates

  • Responding to customer service inquiries

  • Managing returns, exchanges, and refunds

  • Creating and maintaining customer accounts

  • Providing information about product availability

  • Improving our website and shopping experience

  • Detecting and preventing fraudulent transactions

  • Complying with applicable legal obligations

  • Sending marketing communications where permitted by law

We may also use information about customer interests and shopping activity to improve our collections, product offerings, and promotional content.

3. EMAIL AND MARKETING COMMUNICATIONS

With your consent or where otherwise permitted by law, Aaron Grey Co. may send emails or other marketing communications regarding:

  • New apparel collections and product releases

  • Exclusive promotions and special offers

  • Upcoming events and pop-up shops

  • Product restocks

  • Brand news and announcements

You may unsubscribe from promotional emails at any time by selecting the unsubscribe link included in the message.

If we offer promotional text messages, you may opt out using the instructions provided in those messages.

Opting out of marketing communications will not prevent us from sending important transactional emails, including order confirmations, shipping notifications, or customer service updates.

We do not require customers to subscribe to marketing communications as a condition of purchasing our products.

4. COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies and similar technologies to support essential website functionality and, depending on our settings and your choices, improve your shopping experience.

Cookies may help us:

  • Remember items in your shopping cart

  • Maintain secure shopping sessions

  • Understand website traffic and visitor activity

  • Improve website functionality and performance

  • Remember certain shopping preferences

  • Measure advertising and marketing effectiveness

  • Personalize content and advertising

Some cookies are necessary for our website to function properly. Others may be used for analytics, personalization, or advertising.

You can manage certain cookie preferences through your browser settings and, where available, our website's privacy preference controls.

Disabling certain cookies may affect website features and functionality.

Where required by applicable law, we request consent before using non-essential cookies or tracking technologies.

5. SHOPIFY AND THIRD-PARTY SERVICES

Our online store is powered by Shopify, which provides the e-commerce platform used to offer and sell our products.

To operate our business, we may share certain information with trusted third-party service providers, including:

  • Shopify and affiliated e-commerce services

  • Payment processors

  • Shipping and delivery providers

  • Website hosting and technical support providers

  • Email and marketing platforms

  • Website analytics providers

  • Advertising platforms, where enabled

  • Fraud prevention and security services

These providers may process personal information to perform services on our behalf or, in some cases, for their own purposes as described in their privacy policies.

We share information as reasonably necessary to operate our store, fulfill orders, provide customer support, and deliver our services.

Shopify also processes customer information according to its own privacy practices.

For additional information, please review the Shopify Consumer Privacy Policy.

6. SHARING OF PERSONAL INFORMATION

Aaron Grey Co. does not sell customer contact lists to third-party data brokers.

We may disclose personal information when reasonably necessary to:

  • Process and fulfill customer orders

  • Complete payment transactions

  • Deliver purchased merchandise

  • Provide customer support

  • Maintain and improve our website

  • Conduct marketing and advertising activities where permitted

  • Comply with legal obligations or valid legal requests

  • Protect our business, customers, and website from fraud or misuse

Certain advertising or analytics activities may be classified as the “sale,” “sharing,” or use of personal information for targeted advertising under applicable privacy laws, even when no money is exchanged.

Where required, customers may exercise applicable opt-out rights through the privacy controls provided on our website or by contacting us.

7. DATA SECURITY

We take reasonable measures to help protect your personal information from unauthorized access, misuse, alteration, or disclosure.

Our website uses Shopify's e-commerce infrastructure, which includes security features designed to support secure online transactions.

Although we take reasonable precautions, no method of electronic transmission or digital storage can be guaranteed completely secure.

We encourage customers to protect their account credentials and contact us if they suspect unauthorized activity involving their account.

8. DATA RETENTION

We retain personal information for as long as reasonably necessary to:

  • Fulfill orders and provide customer service

  • Maintain business and transaction records

  • Comply with legal, tax, and accounting obligations

  • Resolve disputes

  • Enforce applicable agreements

  • Support legitimate business operations

Retention periods may vary depending on the nature of the information, the purpose for which it was collected, and applicable legal requirements.

When personal information is no longer needed, we take reasonable steps to delete, anonymize, or securely manage it in accordance with applicable law.

9. YOUR PRIVACY RIGHTS

Depending on your state or country of residence, you may have certain rights regarding your personal information.

These rights may include the ability to:

  • Request access to personal information we maintain about you

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Request information about how your data is used or disclosed

  • Opt out of certain targeted advertising or data-sharing activities

  • Withdraw consent where our processing relies on consent

  • Appeal certain privacy-related decisions where applicable law provides that right

These rights may be subject to applicable exceptions and verification requirements.

To submit a privacy-related request, please contact us using the information provided at the end of this policy.

We will respond in accordance with applicable privacy laws.

We will not unlawfully discriminate against customers for exercising their privacy rights.

10. CHILDREN'S PRIVACY

Our website is intended for a general audience and is not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13 without appropriate parental consent.

If we become aware that personal information has been collected from a child in violation of applicable law, we will take appropriate steps to delete that information.

Parents or guardians with concerns may contact us using the information below.

11. INTERNATIONAL CUSTOMERS

Aaron Grey Co. operates from Louisiana, United States.

If you access our website from outside the United States, your personal information may be transferred to, stored in, or processed in the United States or other countries where Shopify or our service providers operate.

Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.

12. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites, social media platforms, or other external services.

We are not responsible for the privacy practices, security, or content of websites that we do not operate or control.

We encourage you to review the privacy policies of any third-party websites before submitting personal information.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our business operations, technology, legal requirements, or information practices.

When changes are made, we will update the “Last Updated” date at the top of this page.

Where required by law, we will provide additional notice or obtain consent before implementing material changes.

The most current version of this Privacy Policy will remain available on our website.

14. CONTACT INFORMATION

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how your information is handled, please contact us.

Aaron Grey Co.

Lafayette, Louisiana, United States

Website: https://aarongreyco.com

Email: Aarongreyco@gmail.com

Mailing Address: Aaron Grey Co., 104 Rue Des Amis, Lafayette, LA 7050

We appreciate the trust you place in Aaron Grey Co. and are committed to respecting your privacy while providing a thoughtful and secure shopping experience.